Business Process Management

Healthcare Organization"I just wanted to say 'thank you' for the time and efforts you have put forth in supporting our organization on Dynamics GP. From the time of the initial planning meeting for the implementation of Dynamics GP back in June of 2009 thru the present date, we have been impressed with the level of support you have provided to our organization. Your personal and 'hands on approach' has provided us with the confidence and knowledge we are utilizing Dynamics GP to its fullest extent."

Membership Association"We are pleased to write this letter of recommendation on behalf of Sophix Soluitons. ... Sophix has been attentive to our needs, and competent in responding to our questions whether it is via in-person consultation, or remote desktop. ... We are grateful for the personal service from Sophix, and we expect to remain a satisfied customer for years to come."

Software Developer"Sophix Solutions has been as excellent partner in supporting our continuous needs, including but not limited to training, problem solving, and system updates. They are always timely when addressing reported problems as most issues are resolved the same day. I appreciate your team's commitment to keep our systems running well."

Services Organization"A few months ago, we upgraded from Dynamics V10 to Dynamics V11 (GP 2010). Again, we were concerned with the potential complications associated with an upgrade, but our concerns were nullified by the technical expertise demonstrated by Sophix during the upgrade process. Our project was implemented in a very timely fashion, on budget and with little interruption to daily operations."

Non-profit Organization"With a completely new accounting staff trying to learn the organization while also doing a software installation was no small feat. With the help of the Sophix staff we were able to define our specific needs enabling us to do our non-profit fund accounting much more efficiently."

Commodities Broker"Sophix Solutions' has worked as the Technical Lead on the implementation of our Business Management and Financial solution project. The project is now transitioned into a successful ongoing IT solution, greatly due to Sophix Solutions' incredible dedication, organization and technical talents. Sophix Solutions did an outstanding job of determining the scope and timing of what we needed to accomplish. Sophix Solutions also performed technical reviews of every component, managed an outstanding team of developers to accomplish the plan they developed and did an outstanding job on every aspect of the management process."

Agriculture Company"Given the time we have utilized Great Plains and the various customizations made to our solution over the nine years we have utilized it, we could not have asked for a more seamless transition to this most recent version. The project plan put in place was such that we were up and running well within the projected hours to complete the project ... Please know that we will always recommend Sophix to anyone wishing to experience a first class organization to partner in their efforts to implement and/or improve their software solutions."

Medical Parts Manufacturer"Services provided to us include software version upgrades, database installation and maintenance, custom report preparation, and periodic troubleshooting and support. During this time period your team has always provided professional and trouble-free service to our firm, including solving issues that have occurred outside of normal business hours.”

Computer Equipment Distributor"Sophix Solutions provided the guidance and support through the installation of Great Plains and several thrid party modules that integrate with Great Plains to achieve an integrated business information system. ... The Sophix team has been extremely reliable, knowledgeable and helpful with the current applications and with our planning process for new applications."

Manufacturing Company"I wanted to commend you and your staff for the top notch service and support we receive from your team. Over the past seven years we have been utilizing your organization for various service and support activities related to our Dynamics GP software. We have found the level of service we receive from your staff to be impeccable. Whether our needs are related to a routine support request or a more serious event, we have always received an expeditious response/resolution to our issue.”

Plumbing Company"Our accountant, who after several years, believed it time to update our accounting program, introduced us to Sophix Solutions. ... They came out assessed our situation presented a program to us and set up a training schedule. ... We were able to make a smooth transition without losing any down time in our billing department. Even more impressive is the service we have continued to recieve, "after the sale". Should any question or concern arise, they are prompt to respond. We could not be more pleased with Sophix Solutions and their staff and would highly recommend them to anyone."

Event Company"We are extremely happy with the Microsoft Dynamics software and the incredible support that Sophix Solutions has shown our business over the years. We highly recommend them to anyone who is looking for a world class organization to supply Dynamics accounting software and support."

Computer Hardware Distributor"Microsoft put us in touch with Sophix and they were able, in a very short time frame, to bring our program up and running as it should have in the beginning. I might add that it was also at a much more agreeable cost. This is one experience I do not ever wish to have to repeat, and know that I will not, as long as we have Sophix Solutions around to guide us and troubleshoot any problems that may arise. They are very prompt about responding to our calls, which means a lot. It goes without saying that Sophix Solutions is one company that we are more than willing to recommend to our associates."

Publishing Company"Feel free to include this letter among those you would consider for a letter of recommendation. It is wothwhile for whoever reads this letter to know we've known one another for seven years. In that time you've been steadfast and professional in your support. ... I would be happy to provide any form of positive reference you might require be it for technical expertise or superior customer service."

Staffing Company"Our financial team has certainly appreciated the training and advice that you have provided us with Dynamics GP. ... Additionally, you promptly reply to our service requests and always complete them so timely. It is clear that you and your team have a high level of expertise in Dynamics GP. Sophix did an excellent job with our upgrade to 2013. There were no issues and absolutely no disruptions to production. ... Finally, we highly recommend Sophix to other companies that are using Dynamics GP or are planning on implementing the software."

Health Club Company"Based on our recent success in partnership with Sophix, I thought it only appropriate to take a moment to express our gratitude. ... Sophix provided a solid team and it was clear to us from the beginning that they had the technical proficiency to execute the upgrade and react quickly to issues related to unique circumstances in our environment. ... For the success of this project and for excellent ongoing support we wouldn't hesitate to recommend Sophix to other organizations that need a strong Dynamics partner."

Billing Services Company"In my years in the IT field I have worked with many 3rd party providers and i have never had such a high comfort level as I had with ... Sophix. He understood the criticality of the project and took nothing for granted. It is very refreshing to see a company that understands the needs of its clients and goes over and beyond the minimum to assure a successful outcome."